We run the daily work on your marketplace accounts: listings, orders, customer messages, stock, pricing and account health. One catalogue feeds every channel, stock stays in sync and every order sits in one place. You keep control of every decision, without doing the hours of work behind them.
We take on the daily running of each account, keep watch on the numbers that matter and bring you decisions, not admin.
Marketplaces change their requirements often. On Amazon UK, new product titles must now be 75 characters or fewer, including spaces. Miss a change and listings can be corrected for you, or drop out of search.
Amazon expects an Order Defect Rate (orders with negative feedback, an A-to-z Guarantee claim or a chargeback) under 1%, and a late dispatch rate under 4% on orders you ship yourself. One busy fortnight can push you over.
Amazon, eBay and TikTok Shop each have their own tools, deadlines and scores. Juggling them alongside your website and the rest of your business is where things get missed.
We add new products, keep titles, images and descriptions within each marketplace's rules, and fix suppressed or incomplete listings. More on listing optimisation.
We watch new orders, dispatch confirmations, cancellations and returns, and answer buyer messages within each marketplace's deadlines. On eBay, for example, you have 3 business days to respond when a buyer reports a problem, before they can ask eBay to step in.
We keep marketplace stock and prices in line with the rules we agree with you. Stock and orders sync across every channel and your website, and we review your pricing and Buy Box position.
We check each account for policy warnings, IP complaints and performance problems, and deal with them before a warning becomes a suspension. Amazon's Account Health Rating runs from 0 to 1,000, and a score below 200 means the account is at risk of deactivation.
Orders can drop into your existing setup to pick, pack and ship, or the marketplace can store and ship your stock, as with Fulfilment by Amazon. We set up whichever suits each product and keep delivery settings accurate.
You deal with us directly. When something needs your say, such as a price change, a promotion or a new product, we bring it to you with a clear recommendation.
In a free 20-minute demo we look at your products and the channels you sell on today, show where you could sell next and what it would cost, and walk through how a launch works. Book a 20-minute demo.
We tidy existing accounts or open new ones in your company's name, build product feeds and put the quick wins we agree with you in first. Nothing goes live without your approval.
Orders, messages, returns, stock, pricing and account health, handled every day within each marketplace's rules.
A monthly report shows what sold, what it cost and what we'll do next. Weekly sales reporting is there if you need it.
Book a free 20-minute demo. We look at your products and where you sell today, show you the channels worth adding and walk you through a launch. You get a clear quote afterwards. No cost, no obligation.
